At Quinn Home Trends, we value customer satisfaction and strive to provide high-quality home decor products. Please read our return and refund policy carefully before making a purchase.
1. Return Policy
We accept returns only for defective or damaged items.
You must report the issue within 7 days of receiving your order.
To request a return, please email us at [email protected] with:
- Your order number
- Photos of the damaged or defective item
- A brief description of the issue
Returned items must be unused, in their original packaging, and in the same condition as received.
2. Refund Policy
If your return request is approved, you can choose between:
- A replacement item (if available)
We do not offer cash refunds, as we only accept Cash on Delivery (COD) payments.
Refunds will be processed within 7 business days after the returned item is received and inspected.
3. Non-Returnable Items
We do not accept returns in the following cases:
- Change of mind or personal preference.
- Items that have been used, washed, or damaged after delivery.
- Customized or made-to-order items.
4. Contact Us
For any return or refund inquiries, please contact us at:
📧 Email: [email protected]